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1: Place your order
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Browse or search for the items you want to order.
Then add to the cart which is orange colored button with cart mark.
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2:Receive the verification Emails
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Once the order is completed, you receive the order confirmation email automatically.
We sent you the order details email containing the final price (actual price plus shipping cost) latter on.
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PAYMENT
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*Credit Cards
*Pay Pal :
This email address ( wild_hearts2008@waltz.ocn.ne.jp ) is linked to our PayPal account
We will ship within 24 business hours after payment is received.
* Payment is due within 7 days of purchase item; otherwise we will cancel the transaction.
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3:Shipping the items to your address
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The item will be shipped within two business days after your payment is confirmed.
Then we inform (email) you the tracking number of EMS.
1 : EMS
(Speedy and tracking is available : 4 to 10days)
Check >> EMS rate
Check >> EMS(Japan Post) Page
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4:Receive ordered items
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The ordered items will be delivered to the address you have stated.
Import duties and taxes are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
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RETURN POLICY
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If you are unsatisfied with the items for any reason, you can return the items for a full refund within 7 days after receiving the items.
All items must be returned in original condition.
The shipping charges are not refundable.
※Return Address：
WILD HEARTS ( Random Kikaku )
Sibu-cho 63 Kashihara-city Nara,634-0074 Japan
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COMPANY & BUSINESS HOURS
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* BUSINESS HOURES：Weekday
(9:00AM - 4:00PM）
* TEL＆FAX:+81 (0)744-22-7008
* EMAIL：shopmaster@wild-hearts.jp
* COMPANY : WILD HEARTS ( Random Kikaku )
* ADRESS : Sibu-cho 63 Kashihara-city Nara,634-0074 Japan
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PRIVACY POLICY
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Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
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CONTACT US
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If you have any questions regarding the items, do not hesitate to contact us .
Email address : shopmaster@wild-hearts.jp
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